Tramac

We offer the highest level of service in a variety of areas

From a commercial standpoint, we strive to be available to answer all questions and provide quick solutions in consultation with the customer (and the technical department). This decision takes into account both your current and future machinery, as well as the type of work to be performed.

This regional approach facilitates contact between the customer and the technical sales representative, who, due to his location, is active in his own sector and is based in the immediate vicinity of his customers.

Our technical service department ensures professional maintenance of the machines in accordance with the standards set by our suppliers and by using specialized tools.

Each time adjustments are made, the excavators are measured using a certified flow meter to ensure maximum machine efficiency in accordance with the manufacturer’s specifications and applicable safety standards.

To ensure optimal quality, technical training sessions are organized on a regular basis, both in-house and at our suppliers' facilities.

In addition to the training provided during the equipment's commissioning, additional training sessions on proper use and optimal maintenance can be organized at the customers' sites or at our facilities.

Our customer-focused policy applies to machines, tools, and common wear parts alike. As a result, most wear parts are available from stock and can be shipped the same day.

You can also contact us for the installation of hydraulic lines and kits for excavators, regardless of the make of your excavator.
For mini-excavators and large loaders, you can count on us to install hydraulic lines, including those for dual-action (grab/clamp) operations, hammer lines, and rotation lines.

Mechanical modifications to the boom of excavators are also possible!