Sales growth in the building materials wholesale industry falls to 0.5% in 2020. Eight in ten companies expect negative effects on sales growth due to nitrogen and PFAS issues. In 2019, sales growth still averaged 7.3%. The expected slowdown in growth also immediately translates to labor market development. Two-thirds of respondents expect stabilization of the workforce. In 2019, employment still grew by 3%. This is according to Royal Hibin's eighteenth Business Cycle Survey of entrepreneurs in the construction materials wholesale industry, conducted by Buildsight.
In 2019, 42% of the companies did not yet experience any effects from PFAS and nitrogen issues. Expectations for 2020 are bleaker. Less than 20% of companies expect no effect. There are both postponements and cancellations of orders. 3% of respondents expect customer bankruptcies.
32% of entrepreneurs still expect slight growth in the number of employees in 2020. Six in ten expect stabilization and 11% assume a slight decrease. The workforce at Hibin members is expected to increase by 0.6% (expectation fall 2019: +3%). Half of the respondents expect problems filling vacancies. Lack of interest in the sector is cited as the main reason.
The ratio of sales serving new construction (46%) and renovation/maintenance (54%) is almost the same as in previous measurements. Residential construction, including kitchens and plumbing, is expected to account for 74% of sales in 2020. The nonresidential construction sales portion is expected to decline from 14% to 12%. Noteworthy is the expected growth of the consumer sales share to 29% (was 21% in 2019). Of the 71% professional sales, the ratio of contractors (57%) to self-employed/contracting firms (43%) will remain the same.
The physical location still appears to be the most important sales channel. Sales from stock or on-site ordering account for 52% of sales (Fall 2019: 54%). Email accounts for 21% and 19% of purchases are made by phone. The percentage of direct Internet sales is almost stable compared to 2019 at 3.4%.
As in 2019, the relationships between the various sales channels are reflected in the threats entrepreneurs see. Of Hibin members, 6% see web stores and online providers as a threat. More threatening (33% of respondents) see more direct deliveries by manufacturers (including prefabrication). The emergence of new retail businesses is mentioned by 18% (down from 38% in spring 2019). Developments in the labor market are cited as a threat by one in eight companies. Customer focus (67%), increased expertise (48%) and logistics and inventory management (36%) are the main opportunities entrepreneurs see in the current market. Whereas 32% cited market growth as an opportunity in 2019, that percentage has dropped to 9% this spring. Hibin members see the biggest challenges in ICT (40%), precast (34%), logistics (34%) and sustainability (25%).